My About and Convention Schedule can be found at this link!
Pre-Orders
Each pre-order will have it’s own production schedule and I will post updates below and occasionally on social media. Please keep in mind if you order additional items with your pre-order, they will be held until the pre-order is fulfilled. Consider making a separate order if you would like your other items sooner.
If you do not see any updates or have other questions feel free to contact me on social media @CloverHare!
Tony the Tiger Patch – Complete! 🎉
Thank you all for your support! All pre-orders have been shipped out!
Made To Order
Many of my items I make myself and do not always have in stock so may become Made To Order (MTO). Some items are always MTO or will become so on occasion. For these items please add an additional two weeks to your shipping time to allow for production. I appreciate your patience and if you have any questions please feel free to contact me!
Shipping Information
Typical shipping wait times that don’t include MTO or Pre-order items is usually within 5 business days!
As this is a new site I currently am only shipping to the United States while I figure out any issues. In the mean time international orders can purchase from me thru my Etsy shop. EU and other VAT required countries will have to always purchase thru my Etsy unfortunately. If there are items on one shop and not the other that you would like to purchase, please let me know!
Shipping Types Available:
USPS Envelope Shipping (Free): Stickers, Patches, and other small Flat Items can use this type of shipping that has no tracking. It typically takes under a week from when it is sent, but if it has been two weeks and you still have not seen your package please feel free to contact me.
USPS First Class Package ($5): All other items fit into this category currently, but more may be added as I learn the ropes of handling this site. If your order is able to get free shipping, but you would like to add tracking please upgrade to this! Tends to take 2 – 3 days, but can take up to a week or more. If you have gone over a week without tracking updates or re missing your tracking please feel free to contact me.
Returns/Cancelling Orders
I do not typically accept returns, but if an item arrives damaged or missing from the package, please contact me!
Orders that are cancelled must be done so before any work is done or sent out otherwise you may not be able to get a full refund or have the order be cancelled.
If you have any other concerns or questions about your order or items that are not answered here or on the item page, again please feel free to contact me!